If your license has run out of time, you can renew it by purchasing a new Patreon membership. Once your membership is renewed, your license should become valid again.
If you suspect your license is being misused or if you see a "not valid" status that you don't understand, please contact us immediately. We can investigate the issue and take appropriate action. Remember, your license is for your personal use only (except for commercial licenses registering alt avatars), and misuse can result in the license being revoked.
To create a license key, we require your Avatar name (from the HG with a grid name addition or simply the Avatar name if you are an Omnopolian (resident of Omnopolis)), the UUID of the Avatar, and an email address. This data will be stored for the duration of the license use.
Yes, you can request the early deletion of your data. However, please note that doing so will also immediately terminate the use of your license key.
Your data is stored and compared online with the games installed in Opensim. This is done to ensure that the use of the system only occurs with legitimate keys. Rest assured, we do not share this data nor use it for any other purposes.